The Power of Words

At a recent executive retreat an audience member stated that when he heard the words “diet” and “budget” they gave him a negative feeling.

That seems to make some sense. What do you think of substituting the "healthy nutrition" for "diet" and "spending plan" for "budget" ? Will that make the difference for you?

I look forward to your thoughts!

Staying Connected

Presenting Keynote addresses can have one moving around many time zones and it's important to stay connected with my wife when she can't travel with me. I usually text her when I arrive and call when we can talk. I follow my CATS routine.

C= deal first with any crises at home.

A = make sure my wife hears that I adore her.

T = leave time for her to talk.

S = always conclude with sweet goodbyes.

What works for you?

Airport and Security Stress

As a frequent flyer traveling to speak at corporate retreats, I try to be cognizant of my triggers for stress, particularly going through security.
Historically, Customs and Immigration were famous for creating stress but in recent times, the dubious honour of first prize has been awarded to Security.

I know the rules. I had everything in order. I was just about to enter the fast track lane when a first time flyer was directed in front of me.

He was clueless to the intricacies of the new rules, and apparently deaf and unable to read. He held up the line and thought it was funny. I took a deep breath and tried to be patient but we really need an efficient system put in place at airport security, because even I have my limits! What do you think?